Return & Refund

Return & Refund Policy

At Wish Karo, we strive to ensure your complete satisfaction. If you’re not fully happy with your purchase, we’re here to make the return and refund process simple and transparent.

Return & Exchange Policy

Return Window:
You may request a return or exchange within 7 days of delivery.

How to Initiate:
To start a return or exchange, simply call us at 9035758215 for quick assistance.

Refund Timeline:
Once your returned product is received and verified at our hub, your refund will be processed within 5–7 working days.

⚠️ Note: A processing fee of ₹75 will be deducted per return or refund request.

Important:
Refunds or exchanges are initiated only after the returned product reaches our hub and passes the quality check.
If there is a delay in reverse pickup or courier delivery, the refund process will begin after the product is received. In such cases, we will raise a complaint with the courier partner to expedite the process.

Reverse Pickup:
If reverse pickup is unavailable at your location, please courier the product to us. Once received, your refund or exchange will be processed within 48 hours.

Condition for Return:
Returned items must be unused, in their original packaging, and include all tags, accessories, and manuals. Returns that don’t meet these conditions may be declined.

Return Address

Wish Karo
C/o Kotemoda Lifestyle Pvt. Ltd.
S.No.94/3, Koralur,
Soukya Road, Near T-Cross,
Hoskote Taluqa,
Bengaluru – 560067
📞 9035758215

Refund Options

Prepaid Orders (Credit/Debit Card, Net Banking, Wallet, UPI):
Refunds will be credited to the same payment method within 5–7 working days after the product is received and verified at our hub.

Cash on Delivery (COD):
Please share your bank account details while requesting a return. Refunds will be processed to your account within 5–7 working days after verification.

Cancellation Policy

Before Shipping:
If you cancel your order before dispatch, a 100% refund will be issued to the original payment method.

After Shipping:
Once shipped, our Return & Exchange Policy will apply.

Non-Returnable / Non-Exchangeable Products

For hygiene and safety reasons, the following items are not eligible for return or exchange:

Baby diapers, wipes, and baby food
Feeding bottles & breastfeeding accessories
Personal care items (lotions, oils, creams, soaps, powders, cosmetics)
Grooming, oral care & maternity innerwear
Gift sets, gift certificates, and digital products
Nutritional supplements & hygiene essentials

For other items, the return/exchange eligibility shown on the product page at the time of purchase will apply.

Important Notes

Products must be returned in original condition, including all accessories and freebies.
During pickup, a Quality Check will be conducted (brand, color, size, condition, tags, and packaging). Returns failing this check will be declined.
If a replacement is unavailable, a refund will be issued instead.
A ₹50 shipping fee may apply if an eligible order is refused or if a replacement/exchange is rejected after dispatch.
Refunds do not include original shipping, COD, or convenience fees (where applicable).