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Frequently Asked Questions
What is Pre-order?
A pre-order lets you buy a product before it's available. We ship it once it's back in stock, usually within the mentioned timeline on the product page.
How do I place a return request?
Log in β Go to Order History β Select the order β Click Return β Fill in the details and submit the request.
How do I track my order status?
Go to Order History in your account to see live updates on your order status and tracking details.
How do I cancel my order?
Orders can be cancelled before they are shipped. Visit Order History, select the order, andΒ clickΒ Cancel.
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