Exchange Process
Easy steps for pickup, exchange, and replacement
1
Fill the Exchange Form
Please fill out the Exchange form.
Fill this form for Exchange Process
2
Customer Support Will Contact You
Our customer support team will contact you to verify the request within 24 hours.
3
Pickup Scheduled & Product Collected
Once confirmed, we will arrange the exchange pickup. The delivery partner will collect the product from your location within 2–3 business days.
4
Exchange Dispatch
Based on your selected exchange option, the exchange process will be initiated.
Remarks:
- For single-product orders, the exchange item will be dispatched immediately after pickup completion.
- For multi-product exchanges, replacements will be shipped after the returned items are received and verified at our warehouse.